Job Summary
Fresher Jobs Hub is looking for enthusiastic and motivated individuals to join our team as Tele Callers. This work-from-home opportunity is tailored for women seeking a flexible yet rewarding career. As a Tele Caller, you will play a vital role in connecting with customers, providing information about our services, and addressing inquiries. The role is ideal for candidates with excellent communication skills, a friendly demeanor, and the ability to build rapport over the phone.
At Fresher Jobs Hub, we pride ourselves on fostering an inclusive work culture that empowers women to achieve professional excellence from the comfort of their homes. This is a perfect opportunity for those who want to balance personal commitments with career aspirations while contributing to a dynamic organization.
Key Responsibilities
- Handle outbound and inbound calls to connect with potential and existing customers.
- Provide detailed information about products and services.
- Maintain accurate records of customer interactions in the CRM system.
- Address customer inquiries and resolve issues promptly and professionally.
- Achieve daily/weekly call targets and ensure customer satisfaction.
- Follow up with customers to gather feedback or address any concerns.
- Collaborate with team members to improve scripts and strategies for customer engagement.
Required Skills and Qualifications
- Strong verbal communication skills in English or regional languages.
- A professional and friendly telephone manner.
- Basic computer proficiency, including familiarity with CRM tools.
- Self-motivated with excellent time management skills.
- Ability to handle rejection and remain positive.
- High-speed internet connection and a quiet work environment.
Experience
- No prior experience required.
- Freshers and candidates with 1-2 years of experience in telecalling, customer service, or sales are welcome to apply.
Working Hours
- Flexible working hours, typically between 10:00 AM to 6:00 PM.
- Part-time and full-time options are available.
Knowledge, Skills, and Abilities
- Strong interpersonal skills to build rapport with customers.
- Ability to multitask and prioritize effectively.
- Persuasive skills to upsell or cross-sell products and services.
- Problem-solving skills to address customer concerns.
Benefits
- Competitive salary with performance-based incentives.
- Flexible work-from-home arrangements.
- Career development opportunities with ongoing training.
- Supportive and inclusive work environment.
- Paid time off and holiday allowances.
Why Join Fresher Jobs Hub?
Fresher Jobs Hub is committed to empowering women by offering opportunities that promote work-life balance and professional growth. As part of our team, you will enjoy flexibility, financial independence, and the chance to hone valuable skills in a supportive environment. We celebrate diversity and encourage women from all backgrounds to apply.
How to Apply
Interested candidates can apply by submitting their resume and a short cover letter to us. Please include Tele Caller Application - Work from Home in the subject line. Shortlisted candidates will be contacted for an initial phone screening.
Join us and start your journey toward a fulfilling and flexible career with Fresher Jobs Hub!
